Amazon impersonation scam (suspicious purchase call): كيف يعمل وعلامات التحذير وماذا تفعل
Social engineering · alto
A call, text or email warns of a suspicious purchase on your Amazon account. Caller ID may be spoofed. Once the victim engages, they are told their identity is being used for fraud, sometimes that their Social Security number was used to open accounts, and are passed to supposed government or court agents.
The FTC describes how the story escalates until the victim "protects" their money by transferring savings, with threats of arrest and demands for secrecy. Amazon states it does not ask for payment over the phone or by email, never asks you to buy gift cards and does not ask for remote access to your device.
Sinais / Signs
- An alert about a purchase you don't recognize, with a number to call
- The call being handed to "government" or "court" officials
- Threats of arrest over account fraud
- Requests to keep it secret, even from family
- Requests for gift cards, remote access or transfers
Prevenção / Prevention
- Don't trust caller ID or what the caller tells you
- Check orders by going to the Amazon website or app yourself
- Don't call numbers sent by text or email or found in search results
- Never transfer money to "protect" it from fraud
- Talk to someone you trust before acting
O que fazer / What to do
- Contact your bank immediately and try to stop transfers
- If you gave remote access, disconnect the device and change passwords from another one
- Check your credit reports at AnnualCreditReport.com
- File at IdentityTheft.gov and report to the FTC
- Forward suspicious messages to reportascam@amazon.com
FAQ
Does Amazon call me about suspicious purchases?
Treat any such call as suspicious and check orders directly on the website or app. Amazon says it does not ask for payment over the phone.
Will I be arrested over fraud on my account?
The FTC advises not to believe a caller who says you'll be immediately arrested for account fraud.
Radar
- — Brazil's Federal Police arrest four in Operation Spoofing over hacking of officials' Telegram accounts · ~1.000 números de telefone visados. The group hacked the phone of then-Justice Minister Sergio Moro; police estimated about 1,000 phone numbers were targeted. المصدر: Poder360
FTC - Did you get a call or text about a suspicious purchase on Amazon? It's a scam · Amazon - Tips to help you spot and avoid scams impersonating Amazon